Trust in Design

Giovanni Innella and Paul Rodgers (two of the founding members of the Design Disruption Group) have been conducting a series of design workshops to inform the design and development of an intervention to support people with chronic medical conditions living in rural areas.

The workshops are part of the £2.5 million EPSRC-funded TRUMP (Trusted Mobile Platform for the Self-Management of Chronic Illness in Rural Areas) project, which is a large comparative study between the UK and India.  It brings together several disciplines and methodologies, including computer science, psychiatry, design and anthropology ( across five universities in the UK and two in India.

The work that Rodgers and Innella have been conducting seeks to find out the levels of trust that people place in other People, Media formats, Places, and Products. In this first workshop we asked a number of individuals:

* What kind of people would you trust? Is there a rank order to this? Do you trust some kinds of people and not others?
* Are there more trustworthy forms of media than others? Would you prefer information to be handwritten or as a SMS or something else?
* Would you prefer to receive information in a certain place? Do you trust specific locations over other less trustworthy locations?
* Which products do you trust? Do you have an affinity for certain types of products over others? Do you attach certain levels of significance and value to certain products? If so, which ones?


About paulrodgersdesign

I am Professor of Design Issues at Northumbria University School of Design. I hold undergraduate and postgraduate degrees in Design from Middlesex University,London, and a PhD in Product Design Assessment from the University of Westminster, London. My research explores the discipline of design and how disruptive design interventions can enact positive change in health and social care and elsewhere.

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